A New Era of Infection Control
Before COVID-19, infection control in dental clinics was already taken seriously. But once the pandemic hit, the protocols were amplified to levels that resembled hospital-grade practices.
What changed?
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Enhanced PPE: N95 respirators, face shields, and disposable gowns became the norm.
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Air Filtration Systems: HEPA filters and extraoral suction systems were installed in operatories to reduce aerosol transmission.
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Screening Protocols: Patients filled out COVID screening questionnaires, had their temperatures checked, and often waited in their cars until called in.
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Rigorous Sanitization: Every surface, every tool, and even the air was meticulously cleaned and disinfected between patients.
These measures initially felt extreme, but many have become permanent fixtures in Canadian dental practices, reassuring patients and staff alike.
The Rise of Tele-Dentistry
Who would’ve thought you could “see” your dentist from your living room?
While dental care will always require hands-on treatment, the pandemic proved there’s room for virtual consultations—especially for initial assessments, post-op check-ins, and treatment planning.
How it helped:
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Reduced in-office traffic and exposure risk.
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Allowed patients in remote areas better access to care.
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Offered a safe way to triage dental emergencies and determine next steps.
Clinics began using secure video platforms and encrypted messaging systems to maintain patient privacy. Some provinces, like British Columbia and Ontario, even adjusted billing codes to accommodate virtual care—a step that legitimized tele-dentistry and encouraged broader adoption.
Scheduling Got a Makeover
Gone are the days of overbooked waiting rooms and packed appointment blocks.
To comply with social distancing and cleaning requirements, clinics had to revamp how they scheduled patients. It wasn’t just about safety—it became about efficiency and quality of care.
What changed?
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Staggered Appointments: Patients were spaced out to avoid crowding and give staff ample time for sanitization.
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Longer Appointment Times: Fewer patients per day, but with more dedicated time per visit.
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Digital Paperwork: Many clinics switched to online forms to reduce contact and streamline intake processes.
This slower, more mindful approach has stayed with many practices. It fosters a more relaxed atmosphere, and patients appreciate the added personal attention.
Adapting for the Long Haul
As the initial shock of the pandemic faded, Canadian dental offices started thinking long-term. This wasn’t just about getting through—it was about evolving.
Key Long-Term Adaptations:
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Permanent HVAC Upgrades: Improved ventilation became a lasting priority.
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Hybrid Care Models: In-person and virtual visits now coexist in many practices.
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Mental Health Support: Burnout was real, especially for dental professionals. Some clinics brought in wellness programs and peer support systems.
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Digital Communication: From appointment reminders to treatment follow-ups, texting and emailing became preferred channels for many clinics.
These changes weren’t just survival tactics—they were upgrades that improved the patient experience and staff satisfaction.
A Canadian Perspective
Across provinces, regulations varied slightly, but the core adaptations were consistent. The Canadian Dental Association (CDA) played a crucial role in disseminating up-to-date guidelines, and many local regulatory bodies worked swiftly to support dentists navigating the unknown.
Clinics in urban centers faced challenges of high patient volumes and dense populations, while rural offices had to grapple with supply chain issues and limited access to PPE. Yet the collective response was unified: prioritize safety, communicate clearly, and adapt swiftly.
Conclusion: Resilience in Every Smile
The COVID-19 pandemic tested every industry, but dental practices faced a unique blend of clinical risk, patient anxiety, and operational disruption. Canadian dentists rose to the occasion—learning, adjusting, and ultimately transforming their practices for the better.
Today’s dental visits might look a little different—with extra gear, digital tools, and spaced-out schedules—but at the core remains the same mission: keeping our smiles healthy and bright.
FAQs: COVID-19 and Dental Practices in Canada
1. Are dental clinics in Canada still using COVID-19 protocols?
Yes, many enhanced protocols remain, especially related to sanitization, PPE, and air quality.
2. Can I have a dental consultation online?
Absolutely! Many clinics now offer virtual consultations for non-urgent matters.
3. How did COVID-19 change dental appointment scheduling?
Appointments are now more spaced out, with added time for cleaning and reduced waiting room overlap.
4. Are air purifiers common in dental offices now?
Yes, HEPA filtration and improved ventilation are standard in many practices.
5. What safety measures should I expect during my visit?
Pre-screening, temperature checks, PPE usage, and enhanced sanitation are still in place in most clinics.
6. Did dental fees increase due to COVID-19?
Some clinics introduced PPE surcharges temporarily, but many provinces worked to control pricing impacts.
7. How has staff mental health been addressed?
Wellness programs and mental health support have become a focus in many clinics post-pandemic.
8. Is tele-dentistry covered by insurance?
In several provinces, insurance now covers certain virtual consultations. It varies by plan and region.
9. Can I still get emergency dental care quickly?
Yes, emergency dental care was prioritized during the pandemic and continues to be accessible today.
10. Will these changes remain permanent?
Many of them will—especially the ones that improved safety, efficiency, and patient comfort.
